Book a session
Book a session

Rooftop Saunas Client Portal

✓ Manage your bookings
✓ Reschedule a booking
✓ Cancel a booking

Manage your bookings

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Welcome Natalie Murton

My Bookings My Information New Booking
Upcoming
1 Bookings
Extended Sauna Experience (90mins)
29 October, 07:30
Reschedule
Agent Rooftop Saunas Hackney
Status Approved
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Summary
New Booking
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  • Rooftop Saunas site selection
  • Location selection
  • Booking options
  • Date & time
  • Info for booking & account
  • Payment
  • Custom Fields
  • Confirmation

Rooftop Saunas site selection

You can pick a Rooftop Saunas site to have your sauna session

Rooftop Saunas site selection

You can pick a Rooftop Saunas site to have your sauna session

Location selection

Please select a location you want to sauna

Booking options

ℹ️ Select your group size (1, 2, 3 or 4 people)

🔒 All bookings are private and you/your group will be the only people in your cabin

Date & time

① Tap on a date to see available session slots.
② Tap on a green time slot to book it.

ℹ️ P = Peak hours session

Info for booking & account

Please provide your contact details, so we can send you a confirmation and other booking details.

Your Rooftop Saunas Account will be created automatically, where you will be able to easily reschedule your booking (no less than 24 hours before)

Payment

Pay online using your credit or debit card.

ℹ️ You can view the cost summary above for a breakdown of the costs

Custom Fields

Please answer this set of questions to proceed.

Confirmation

✅ Your booking has been successfully scheduled.

📩 Please check your email for booking confirmation. If not in your inbox, it might be in the junk/spam folder. To ensure that you receive the subsequent booking reminders from us, please mark as “Not Spam” or add our email address to your contacts.
Questions?
Try our FAQs ›
Booking issue?
For speedy support, please WhatsApp us here ›

Site selection

Site selection
Location selection
Booking options
Date & time selection
View cost summary ⇢ ⇢ ⇢
View cost summary ⇢ ⇢ ⇢
Custom Fields
Booking confirmation
Rooftop Saunas Hackney
Back
  • Rooftop Saunas site selection
  • Location selection
  • Booking options
  • Date & time
  • Info for booking & account
  • Payment
  • Custom Fields
  • Confirmation
Next Step
Summary
Customer
NM
Natalie Murton
[email protected]
I have read and agreed to the Terms and Conditions: Yes

Reschedule a booking

Rescheduling your booking takes just a few taps:

① In your ‘Booking confirmation’ email, tap the blue button
② Tap ‘Reschedule’ on the top right
③ Choose a day/time, confirm and your booking is rescheduled!

Rescheduling is only possible up to 24hrs before the start of your booking

You will be able to reschedule the date and time of your session, but not the session option or group size.

Booking cancellation

Cancellation

  • To receive a full refund, clients must submit a cancellation form at least a day before the booking.
  • Cancellations made within 24 hours of the booking will not be entitled to a refund, unless an exception (below) is valid.
Exceptions

There are some special cases where the cancellation policy can be overridden:

  • Declared emergencies and epidemics. Government-declared local or national emergencies, epidemics, pandemics, and public health emergencies.
  • Government travel restrictions. Travel restrictions imposed by a governmental agency that prevent or prohibit travel.
  • Military actions and other hostilities. Acts of war, hostilities, terrorism, explosions, bombings, rebellions, riots, civil disorder, and civil unrest.
  • Natural disasters. Weather-based events that prevent travel to Rooftop Saunas.
  • Family / personal emergencies. We reserve the right to offer cancellations to individual clients on a case-by-case basis.

Booking cancellation form


We will reply ASAP (we aim to reply to all support requests within 12 hours)

Refunds take between 4 and 7 working days to be processed by Square (our payments processor)