House Rules

Please adhere to our House Rules to ensure a safe and enjoyable experience for everyone.
Not following the rules may result in being asked to leave the premises, and in some cases, future bookings will be restricted.

You must sign the Liability Waiver before entering.
Do not use any facilities before receiving a briefing from staff: if you have any questions or concerns, please speak to a staff member.
Bring your own towel: we recommend two—one for sitting on and one for drying off.
Wear appropriate footwear: floors may be slippery when wet.
Remove all jewellery before entering the sauna room to prevent burns.
Shower and wash your feet before using the sauna room or cold plunge pools.
Both the sauna rooms and cool-down rooms are private: please respect other clients and do not enter their cabins.
We advise staying hydrated by drinking plenty of water: free water is available in cool-down rooms or at reception.
Do not use the sauna room if you are feeling unwell or experiencing symptoms such as dizziness or fainting.
Full nudity is not allowed.
Alcohol consumption is prohibited within the sauna room.
‘Whisking’ is not permitted.
Do not dump water directly from the bucket onto the sauna heater rocks: gently ladle water from the bucket (kiulu).
When using oils, mix a few drops into the water bucket before ladling onto the rocks: do not pour oils directly on the heater or bring the bottle into the sauna room.
Do not leave your belongings unattended: Rooftop Saunas is not liable for the safety or security of personal items.
Cabins must be vacated by the scheduled end time: if more time is needed to leave, please use the changing rooms.
Rooftop Saunas has a zero-tolerance policy towards any form of harassment, including sexual, racial, religious, or gender-based harassment.